ED5C123D7D3F90111134E83D2CED5BCC 864F60685C26A2F9D0FBF379C1F8C03D 8943146F78E10B22E2B38F29B7518EAD
In accordance with Massachusetts regulations, Crane will be closed until April 7th

Shipping & Delivery

Order Processing Times

If you place your order before 1 PM EST Monday to Friday (excluding holidays), we begin processing on the same day. If you place it after 2 PM ET, we begin processing the next business day. Depending on your purchased products, we process orders after credit card verification within the times below.

If you’re ordering from our selection of stationery products:
  • Boxed stationery orders process in 2-3 business days.
  • Personalized stationery orders generally process in 3-8 business days.
  • Personalized stationery orders with multiple printing methods and/or ink color processes require 5-10 business days to process.
  • Personalized stationery orders with a hand border option requires 6-11 business days to process.
  • Personalized stationery orders with painted edges require 14 business days to process.
  • Personalized stationery orders with gilt edges require 17-22 business days to process.

  • Expedited Shipping for Personalized Orders

    Please note that personalized orders have a processing time of 3-8 business days (see above). Once the order is complete it will be shipped by chosen expedited method - overnight or 2-day air.

    International Orders

    We currently only ship to the United States, including Alaska, Hawaii, Puerto Rico as well as to Canada.

    Duties and Taxes

    Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Duties and taxes, if imposed, are due when your order is delivered.

    Shipping Times

    Please refer to the map below for UPS transit times. Ground shipping within the US takes between 2 and 6 days. Note that some orders cannot be shipped via UPS and will be sent out via USPS. Our stationery products ship from Massachusetts
    crane stationery shipping map

    Reshipment of Orders

    Before submitting your order, please confirm the shipping address you have entered is correct. This will save time with our carriers and keep you from attaining unnecessary reshipment costs.