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FAQ

Find answers to the questions we hear most often in our FAQ area. Click HERE to see.
If you don't find what you need there, Crane.com customer service representatives are available by phone Monday through Friday from 9 AM to 5:30 PM Eastern Standard Time or most email inquiries receive a response within 48 hours.

Customer Service Contact Information

 

Corporate Communications / Media Relations

We are happy to provide journalists with timely information and insights on a wide range of topics, including trends in personal correspondence, ​fine stationery, currency and banknote papers, and environmentally responsible papermaking.

Product samples, detailed information, pho​tography and information on current trends are readily available to journalists. If you're working on a feature involving weddings, occasion-based correspondence or just staying in touch with a note or letter, we can help create the perfect visual complement from our wide variety of designs.

If you wish to visit, Crane is glad to welcome you to our home here in Dalton, MA where we’ve made the finest 100 percent cotton papers for more than 200 years.​

Crane & Co. Media Relations
Phone: (917) 341-2916
mediarelations@crane.com